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      • Overview of JETI spectroradiometers
      • Spectroradiometer JETI specbos 2501
        • Spectroradiometer JETI specbos 2501-UV
        • Spectroradiometer JETI specbos 2501-HiRes
        • Spectroradiometer JETI specbos 2501-NIR
        • Spectroradiometer JETI specbos 2501-LAN
      • Spectroradiometer JETI spectraval 1501
        • Spectroradiometer JETI spectraval 1501-HiRes
        • Spectroradiometer JETI spectraval 1501-NIR
        • Spectroradiometer JETI spectraval 1501-focus
        • Spectroradiometer JETI spectraval 1501-LAN
      • Spectroradiometer JETI spectraval 1511
        • Spectroradiometer JETI spectraval 1511-HiRes
        • Spectroradiometer JETI spectraval 1511-NIR
        • Spectroradiometer JETI spectraval 1511-focus
      • Spectroradiometer JETI specbos 1211-2
        • Spectroradiometer JETI specbos 1211-focus-2
        • Spectroradiometer JETI specbos 1211-LAN-2
        • Spectroradiometer JETI specbos 1211-BT-2
        • Spectroradiometer JETI specbos 1211-RS-2
      • Spectroradiometer JETI specbos 1211-UV-2
    • Spectrometer
      • Overview of JETI Spectrometers
      • Spectrometer JETI DE50
      • Spectrometer JETI RU40/90
      • Spectrometer JETI RU60
    • Flicker meter
    • Readout electronics
      • Overview of JETI readout electronics
      • Readout electronics PE60_2
      • Readout electronics SDCM3
      • Readout electronics SDCM4
    • Accessories
  • Applications
    • Overview
    • General
      • General light measurements in lab
      • Spectral measurements in production or production environment
      • Radiant intensity calculation using irradiance measurement
      • Irradiance calculation using radiance measurement
    • Displays and projectors
      • Adjustment of digital projectors in cinemas
      • Monitors
      • RGB laser projection
      • Display segments
      • Adjustment of Philips ambilight bias illumination
      • Reflexion measurement of displays
    • LEDs
      • Optical characterization of LEDs
      • Ranking of LEDs and other light sources
      • Measurement of OLED modules
      • Color adjustment of LED video walls
    • Lamps
      • Measurement of Flash Lamps and other Pulsed Light Sources
      • Measurement of Energy Saving Lamps and Fluorescent Tubes
    • Light effects
      • Photobiological safety measurements
      • Measurements applying spectral weighting functions
    • Others
      • Correction measurement for tristimulus instruments (spot and video photometers)
      • Metameric calculation
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    • Model upgrade
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    • JETI 25
      • Win calibration
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    • Public funds
      • Acquisition of a double monochromator
      • Improvement of production conditions
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  • Home
  • Products
    • Product overview
    • Spectroradiometer
      • Overview of JETI spectroradiometers
      • Spectroradiometer JETI specbos 2501
        • Spectroradiometer JETI specbos 2501-UV
        • Spectroradiometer JETI specbos 2501-HiRes
        • Spectroradiometer JETI specbos 2501-NIR
        • Spectroradiometer JETI specbos 2501-LAN
      • Spectroradiometer JETI spectraval 1501
        • Spectroradiometer JETI spectraval 1501-HiRes
        • Spectroradiometer JETI spectraval 1501-NIR
        • Spectroradiometer JETI spectraval 1501-focus
        • Spectroradiometer JETI spectraval 1501-LAN
      • Spectroradiometer JETI spectraval 1511
        • Spectroradiometer JETI spectraval 1511-HiRes
        • Spectroradiometer JETI spectraval 1511-NIR
        • Spectroradiometer JETI spectraval 1511-focus
      • Spectroradiometer JETI specbos 1211-2
        • Spectroradiometer JETI specbos 1211-focus-2
        • Spectroradiometer JETI specbos 1211-LAN-2
        • Spectroradiometer JETI specbos 1211-BT-2
        • Spectroradiometer JETI specbos 1211-RS-2
      • Spectroradiometer JETI specbos 1211-UV-2
    • Spectrometer
      • Overview of JETI Spectrometers
      • Spectrometer JETI DE50
      • Spectrometer JETI RU40/90
      • Spectrometer JETI RU60
    • Flicker meter
    • Readout electronics
      • Overview of JETI readout electronics
      • Readout electronics PE60_2
      • Readout electronics SDCM3
      • Readout electronics SDCM4
    • Accessories
  • Applications
    • Overview
    • General
      • General light measurements in lab
      • Spectral measurements in production or production environment
      • Radiant intensity calculation using irradiance measurement
      • Irradiance calculation using radiance measurement
    • Displays and projectors
      • Adjustment of digital projectors in cinemas
      • Monitors
      • RGB laser projection
      • Display segments
      • Adjustment of Philips ambilight bias illumination
      • Reflexion measurement of displays
    • LEDs
      • Optical characterization of LEDs
      • Ranking of LEDs and other light sources
      • Measurement of OLED modules
      • Color adjustment of LED video walls
    • Lamps
      • Measurement of Flash Lamps and other Pulsed Light Sources
      • Measurement of Energy Saving Lamps and Fluorescent Tubes
    • Light effects
      • Photobiological safety measurements
      • Measurements applying spectral weighting functions
    • Others
      • Correction measurement for tristimulus instruments (spot and video photometers)
      • Metameric calculation
  • Support
    • Tutorial videos
    • Model upgrade
    • Recalibration and device service
      • Shipment instructions
    • Software and drivers
      • JETI LiVal
      • JETI VersaSpec
      • JETI SDK
      • Drivers and Firmware
    • Downloads
      • Basics
      • Datasheets
      • Manuals
      • Papers
      • Technical notes
    • External software
  • News
  • Company
    • About us
    • Contact
    • Distributors
      • Asia
      • Australia and Oceania
      • Europe
      • North America
    • JETI 25
      • Win calibration
    • Location
    • General sales conditions
    • Public funds
      • Acquisition of a double monochromator
      • Improvement of production conditions
  1. Support
  2. Software and drivers
  3. Support

Support

How may we help you?

Even after the purchase, we remain at your side and support you with all our knowledge.

A spectroradiometer has to be recalibrated? You need drivers or have questions about the right device for your planned applications?

Gladly. We are here for you.

  • Tutorial videos
  • Model update
  • Recalibration and device service
  • Software and drivers
  • Downloads
  • External software

 

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We have redesigned our website and completely revised it. For security reasons, your old user data (created before July 20, 2020) are no longer valid. Please register again (see in menu "Login") to download software and firmware. If you need help, please do not hesitate to contact us. Thank you for your comprehension!

JETI Technische Instrumente GmbH
Phone: +49 3641 232 92 00
Mail: sales@jeti.com

 

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